App in the Air Shut Down: Can I Get My Flights Back?
Only if you saved an export. App in the Air stopped operating in autumn 2024, and users could export their data only until October 19, 2024. If you kept that email attachment, you can still import it. If not, rebuild your history from booking emails, your calendar, TripIt if you used it, and old boarding passes.
What happened to App in the Air?
App in the Air announced that it would cease operations on September 19, 2024, and the app was removed from the Apple App Store, Google Play and the Samsung Galaxy Store from that date. The company said users could access and export their data until October 19, 2024, and that support by email ran until the same date. This is reported by the technology press from the company's notice (for example heise.de and AlternativeTo). Refunds were not automatic: users had to ask Apple, Google or Samsung.
The company suggested TripIt as a replacement. No source we found says what happened to the stored data after October 19, 2024, so do not count on it still existing. If you did not export before then, assume the official route is closed.
Can I still export my data from the app?
Almost certainly not. The export lived in the app: Profile, then Settings, then the Other section, then Export Data, which sent the file to your email. The app is no longer on the stores, and the export window ended in October 2024. If you still have the app installed on an old phone and it still opens, try the same path, but expect it not to work.
Where could a copy of my export still be?
- Your mailbox. The export arrived as an email attachment, a text file called data.txt. Search your inbox, spam and archive for the words App in the Air, and for data.txt.
- Your downloads and cloud drives. Search Files, iCloud Drive, Google Drive, Dropbox and your computer for data.txt.
- Old phone or computer backups. If you saved the attachment to a device that you have since replaced, an old backup might still contain it.
If you find the file, the App in the Air import guide shows how FlightLog reads it. The import brings in the flight number and airline, the date and local times, the airports, the aircraft type, the cabin class and the seat. Booking references and ticket numbers in the file are never imported.
What if I have no file?
You can rebuild most of your history from other records. Work through these in order.
- TripIt, if you used it. If you ever added your trips to TripIt, they should still be in your TripIt account. TripIt can export a trip to a calendar file, one trip at a time. See the TripIt import guide.
- Booking emails. Search your mailbox for itineraries and e-tickets. See how to find your flight history for queries you can paste.
- Your calendar. If App in the Air or an airline added events to your calendar, they may still be there: calendar import.
- Airline accounts and old boarding passes. Frequent flyer activity pages and saved passes fill the rest: import boarding passes.
How to do it with FlightLog
FlightLog is a flight diary for iPhone, iPad and Android. It can import a data.txt export from App in the Air, read booking emails you forward to your personal import address (flights arrive as pending flights you confirm), scan your phone calendar, and read photos of boarding passes or booking confirmations. Flights already in your journal are flagged during imports, so repeating a step does not create duplicates.
Every feature is free with your 10 most recent flights active, and Premium unlocks the complete history. You can compare the two apps in FlightLog vs App in the Air, or read about App in the Air alternatives.
Whatever app you use next, export your data once a year. A file in your own storage outlives any app.
What should I do next?
Once your flights are back, see them on a map (all my flights on a map), total your distance (how many miles have I flown) and keep the log current with a flight diary habit.
Ready to start tracking your flights?
Download FlightLog for free and discover all these features on your own flights.