1. Introduction
FlightLog ("we", "our", or "the app") is a mobile application designed to help you track and manage your personal flight history. We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, how we use it, and your rights regarding your data.
2. Data Collection
If you choose to create an account, we store your email address and display name for authentication purposes. With an account, the flights you log (numbers, airports, dates and times, seat, class, price, aircraft, notes), the photos you add to them and your app preferences are stored on our servers too. Saved boarding passes, with the passenger name and booking reference, are stored on your phone only and are never synced.
Barcode decoding is local. When online reading is used, the photo, document or forwarded email you choose to have read is sent to our document-reading provider, an artificial intelligence service that does not use your documents for training. This service also fills in missing flight details from the flight number, date and airports, with nothing that identifies you. Online document reading can be turned off in the app, under Privacy & Data; only barcodes are then read, on your phone. Our hosting provider stores accounts and synced data. Our payment provider processes purchases and technical identifiers, with the app language, your time zone and, on iPhone, the ad campaign that led to the installation, if any. Our crash-reporting provider receives technical diagnostics. Our analytics provider receives pseudonymous usage events, the purchase events passed on by our payment provider and, on iPhone, the same ad campaign information. Analytics is enabled by default and can be disabled in settings. Aviation data services receive search criteria. These features require Internet. If you turn off Premium renewal, the message you write in the app and the address you leave for our answer are saved on our server with a few technical details (plan, platform, app version, language, number of flights) and sent to our support inbox. If nothing comes from the app, FlightLog may send you a single email asking why, delivered by our email provider (legitimate interest: understanding and fixing what went wrong); a link at the bottom of that email stops these messages.
4. Optional Cloud Sync
If you create an account, your flights are synced to our servers automatically for as long as you are signed in. This allows you to access your data across devices and ensures a backup in case you lose your phone. Cloud data is stored securely, and access rules ensure that only you can read your own data. Sync stops when you sign out; deleting your account removes what is stored on our servers.
5. Third-Party Services
- Hosting and sync of your account (only if you create one)
- Reading of the photos, documents and forwarded emails you choose to have read (can be turned off in settings)
- Purchase and subscription management
- Email and notification delivery
- Anonymous crash reports
- Pseudonymous usage statistics (can be turned off in settings)
- Public aviation data (aircraft positions, schedules, aircraft details): only the search itself is sent (a registration, a flight number, a date), never your name or your account; some of these services are queried directly by your phone and see its IP address
- The name of each provider is available on request by email.
7. GDPR Compliance
- Right of access: You can download your data at any time from the Privacy & Data screen of the app ("Export my data"). With an account, "Full export" on the same screen gathers everything stored on our servers, with links to your photos.
- Right to rectification: You can edit your flights in the app at any time. A flight locked on the free plan cannot be edited until it is unlocked; you can also contact us to have any data corrected.
- Right to erasure: In the app, you can delete a single flight, all your data (Privacy & Data screen) or your whole account (Settings). A deleted flight leaves your device at once and is purged from our servers about 90 days later; its photos stay in your account's storage until the account is deleted, which removes everything.
- Right to data portability: Export your data in standard formats (CSV, JSON) and take it to any other service.
8. Data Deletion
You can delete all your data at any time from the Privacy & Data screen of the app ("Delete all data"): it is erased from your device at once. If you have an account, your flights are removed from it too, then purged from our servers about 90 days later; the account itself, your profile and the photos already uploaded stay until you delete the account. "Delete account", in Settings, removes your account and everything stored with it on our servers (flights, photos, profile). Both actions are irreversible.
9. Children's Privacy
FlightLog is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this privacy policy or your data, please contact us at: contact@flightlog.live